Hotels are one of those very unique businesses that don’t just require you to keep your employees happy and comfortable – but thousands of other people as well. Depending on the size of your hotel you might see hundreds, if not thousands of guests come through every month, and it’s your job to make sure they have the best stay possible. One of the biggest ways you can do this is by investing in a good heating and ventilation system. After all, you can buy the comfiest beds and the plumpest pillows, but if the rooms are too hot in summer, or too cold and draughty in winter, you’re going to get complaints.

But what does a hotel need from a HVAC system, and how do they make the most of their investment?

Hot & Cold Temperature

One of the main functions of HVAC systems within hotels is to provide guests with adequate heating, cooling and ventilation. This is to ensure a comfortable temperature for their stay, which should be carefully controlled depending on the current weather conditions. That means being able to supply hot and cold air to the room itself, as well as ensuring an adequate supply of hot water to all rooms at all times. This is a big ask, and only gets bigger the more rooms there are in your hotel, so choosing the right HVAC system is critical.

Low Noise Pollution

Noise pollution is a huge problem in many areas, especially in built-up cities or in hotels near busy roads. The background noise is inevitable, but that doesn’t mean your HVAC systems should be adding to the sound level. Many HVAC systems will make a lot of noise as they operate, and managing the environment for a large hotel is no small task. But in a hospitality environment, you can’t have clanking pipes and whirring noises at every hour – it’s bad for the guest experience and your bottom line. This means you need to choose a HVAC system that is designed to cope with such a large load without making a lot of noise or disturbing guests during their stay.

Variable Room Temperatures

No one person is the same, and each person will have a slightly different idea of what a comfortable temperature is. Some prefer it to be warmer, while others like a slightly chilly room to help them relax. While the general temperature of your hotel and common spaces should be set at a happy medium, most of the time, what that looks like may change throughout the day. For example, you might want the reception area to be cooler around midday to give relief from the warm weather outside, but make it warmer in the evening as the outside temperature starts to drop. Fine control of the temperature at any time is important for any hotel.

On top of that, guests want to have control over the temperature in their rooms during their stay. This is known as ‘zoning’, and it’s something that not all HVAC solutions can do. Each guest should be able to set their own temperatures during their stay, at various times of day, and you need to make sure you choose a HVAC system that can provide that level of control, zoning capabilities and flexibility.


Above all, hotels need to ensure that their AC systems are working properly at all times. The last thing you want is your HVAC systems to break down in the middle of the night and end up with a lot of grumpy customers, especially if it was a preventable fault. It’s even worse if you then can’t get the fault fixed quickly, as this could quickly end up with you losing a lot of money.

So, when you’re looking at HVAC companies, make sure you hire one that can provide you with an ongoing regular maintenance service as well. Alternatively, you could hire a specialist maintenance company (like us) to perform regular inspections and maintenance, repair faults and be on hand for emergency call-outs, so you know that your HVAC systems are always in the best working order.

At Bonus Eventus Maintenance we specialise in the repair and regular maintenance of HVAC systems for commercial properties, including hotels and restaurants. We have a wealth of experience dealing with HVAC systems of all shapes and sizes, and can provide you with the information you need to make the right decision for your hotel. If you would like to know more, just get in touch with the team to book your free review and consultation.