Hi Lazlo,
After the frustrations with the plumbers who attended on Monday evening in whom I have to say I was left with little confidence, I was very grateful for the appearance on Tuesday of a your company who sent a plumbing engineer, Zoltan.
He was very good, instilled a feeling of confidence and has fixed the problems within 20 minutes.
I felt reassured by him and would be very happy to have him in my flat again at any time. I would certainly be happy to recommend Zoltan or your company whenever required or asked for.
Many thanks once again